As we work toward designing results-conducive cultures, consider two laws of the mind: (1) The mind does not solve general problems; (2) The mind does not achieve vague or general goals. When it comes to behavior, specificity rules. Teams who define their standards and mutual expectations in specific terms set themselves apart, enabling themselves […]
Last week I had a conversation with a CEO concerned about what he called an “atmosphere of resentment” festering in the ranks of his organization. That led to a discussion on the “origin of cultures” that I think would make for a profitable topic here in the Qummunity. My observation to him was that most […]
As many of you know, one of the principles taught in The Ownership Spirit ® seminar, the Othello Principle, states “The Eye Sees What the Mind Looks For.” During the past two days I found myself deriving significant benefit from applying this principle, although it took me a day to wake up and use it. […]
To me, few things are more inspiring than witnessing human beings taking on significant challenges and then doing their best. Especially their very best. When people willfully commit to something hard in order to push their boundaries, it is then that the nobility of the human spirit is manifest. Today I saw that human nobility […]
Enjoyed a meaningful experience today. As a faculty member of an outstanding learning and growth organization, iLearningGlobal, I was asked to present a 20-minute “nugget” to an audience of over 120 marketing representatives, most of whom had travelled to Phoenix for this event. I was not the only faculty member who spoke. In fact, I […]
Yesterday, I had the opportunity of delivering the keynote address at the Arizona Management Society, which meets for a luncheon meeting on a monthly basis. I viewed this invitation as somewhat of an honor because September is the “kick-off” month for the new year (AMS takes the three summer months off), and the organization puts […]
For good reason we extol the value of sound processes. Indeed it could be argued that most highly successful enterprises are the end product of well designed and well executed processes. While we celebrate their merit, let us not lose sight of the fact that processes do not run themselves. When, in fact, processes are […]
